Sometimes things don’t work out

That’s OKAY

IF disputes or early cancellations arise between vendors-renters regarding missed appointments, over-usage, or damage to a watercraft, reach out to us with specific details at:

Please provide us with as much detail as possible, as well as the order & booking number. We use this process to ensure security and eliminate fraud.

Our team will respond to inquiries within 24 hours, 7 days a week.

Message Support

*Renters or captains filing disputes must inform us by email of a dispute within 12 hours of booking completion date.

*Please keep in mind our Terms & Conditions, Refund & Returns Policy, Privacy Policy

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