Need assistance with a rental service provider? Or wondering how to partner up?
- Email: info@anchorsbook.com
- Call In the UAE: +971 800 0651 2002
- Call Internationally: +1 833 282 1110
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Abu Dhabi, UAE
FAQ
When do I pay?
After you send a booking request, the vendor will accept or decline (usually) within a few hours. Once your booking is accepted, you will be notified by email and will now have to then pay online through AnchorsBook in order to confirm your slot within 48 hours before your booking date/arrival.
Can we bring our own food/drink & catering?
Yes you may your own food and/or alcohol onboard. All our yachts already come with unlimited soft drinks and snacks, but you can bring more or arrange your own catering.
AnchorsBook offers optional high end catering & food or alcohol menu’s onboard, but you do not have to take our optional extras and can instead bring your own.
What’s the ‘rate’ (price) for different watercrafts?
Rates are for either an hour, several hour slot, or day. More details are included in the listing title and/or description.
Do I need a boating license for a rental in the UAE (Dubai or Abu Dhabi)?
Not needed for charters or rentals! Just make sure to arrive with your emirates ID or passport on your person.
How long does it take to setup? Can I cancel?
Rentals or Charters can ALWAYS be setup/ready for the next day, or (in some cases) on the same day.
Each vender has their own cancellation policy in their listing, otherwise the AnchorsBook policy is simply refunds for bad weather or events out of anyone’s control. You can cancel or file a dispute from the booking itself, or using this form.
Why do I need to log in to book?
This is so that you are better able to message/coordinate with a vendor, as well as track your booking (outside of our automated notifications) at any time and cancel/dispute it if needed.
I need more information, can I contact the vendor?
Feel free to contact us* (Email, Phone Call, Whatsapp) with any questions about the booking process, or specific listing and our team support team will get back to you (8:00am-8:00pm all week).
Once your booking has been accepted and payment completed, you are able to directly message the vendor to better coordinate pickup/dropoff if needed.
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